March 15th, 2013
The training consisted of 5 days. Before the training commenced we were given booklets to complete, and other books to study. On day 1 of training were assessed based on the booklets we were to complete prior to the beginning of the course. Then for the duration of the week it consisted of classroom training, hands on learning, and doing the entire service for real. We trained in the actual model of the A380 so we set up the lounge, prepared carts, and delivered meals. On the 4th day we were broken into groups and had to do the service from beginning to end. We were then assessed on our product knowledge, teamwork, grace, and efficiency.
Some parts of the training were challenging because there is a lot of attention to detail. It seems like there is about 50 steps you have to do before delivering a meal, but after a lot of practice it all runs together and it becomes innate.
After training, I had 2 days before my very first Business Class flight. Even though I was an economy crew it is a different world upstairs. I felt like I was brand new all over again. I did feel nervous because I did not know what to really expect. But I felt very confident through my training, because I knew that I did my very best. Come on now business class. I’m ready…
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